Privacy Policy
Effective Date: 1 May 2025
This Privacy Policy explains how Berentix SAAS ("Berentix", "we", "us", or "our") collects, uses, protects, and shares the personal data of remote agents, freelancers, and contractors (“you”) who use our platform and services.
We are fully committed to protecting your data in line with the General Data Protection Regulation (GDPR) and all applicable international compliance standards.
1. Data We Collect
Identification Data
- Full legal name
- Passport, national ID, or driving license
- Date of birth, nationality
Verification Data
- Selfie video with ID
- Live onboarding video call
- (Optional) onboarding/training audio
Technical Data
- IP address, device and browser info
- Session logs and login time
- Geo-location (IP-based)
Activity Data
- Form submissions, clicks, messages
- Lead assignment and task tracking
- Performance statistics and session behavior
2. How We Use Your Data
- Verify your identity
- Protect the platform from fraud
- Assign leads and track commission
- Communicate about projects and payments
- Fulfill legal and contractual obligations
3. Legal Basis for Processing
- Contractual necessity — to provide work and payment
- Legitimate interest — platform integrity and fraud prevention
- Legal obligation — for identity verification, AML, and audit compliance
4. Data Sharing
We do not sell or rent your personal data. We may share your data:
- Internally with compliance and payout staff
- With legal advisors or auditors if needed
- With project/company owners only in cases of fraud or legal dispute
- With authorities or law enforcement if legally required
Legal Disclosure Policy
- You may use an alias within the dashboard.
- If you commit fraud, violate law, or breach terms, we will share your real identity, session logs, and KYC with the affected company or legal body — only upon formal, justified request.
- This includes legal teams, project owners, and regulatory or law enforcement agencies.
5. Data Security
- SSL encryption
- Device and IP tracking
- Role-based access restrictions
- Immutable logs and secure session control
- GDPR-compliant EU-hosted infrastructure
6. Data Retention
- KYC documents and ID: stored for up to 7 years
- Session and activity logs: retained for 5 years
- Videos and calls: retained per compliance need
- You may request deletion unless legally restricted.
7. Your Rights
- Access your data
- Request correction or deletion
- Restrict or object to processing
- Request a portable export of your data
Contact: [email protected]
8. International Access
While Berentix operates globally, your data is hosted only in GDPR-compliant jurisdictions, including servers located within the European Union.
9. Policy Updates
We may revise this policy periodically. All changes will be posted here with a new Effective Date. You may be notified via dashboard or email.
10. Contact
For all privacy-related inquiries, you may contact us: